Support

You are welcome to contact Support at the details below.

However, if you would like to view detailed product documentation you will have to register. This can easily be done on the right of this page by clicking on the Register link.


If you are already registered click here to view the Support Page for Registered Members.


Office hours: 011 674-1645  Telephonic & Email Support – Charl & Jerome
After Hours: 082 920 9258 (Mark van der Linde)

  • New Machine Sales, installation and commissioning.
  • Training for software interface and machine operators.
  • Machine repairs and maintenance.
  • Spare Parts and Consumables.
*Important Notice – We only provide support, installation, training, repairs, spare parts & consumables for machines sold by Beyond Laser CNC Cutting Technology South Africa.No service and or parts will be provided to other makes of machines or those sold by other companies*

Why does Beyond Laser not provide support or supply parts for other brand machines?

  • To maintain our high standard quality control and warranty procedures
  • To focus on providing the best possible support for Beyond Laser machine owners
  • To provide the best possible parts designed and tested for Beyond Laser equipment

 

Permanent link to this article: http://beyondlaser.co.za/support

CO2 Laser Warranty

1. Warranty: All our machines are subject to the following warranty (Terms & Conditions Will Apply) – Laser Consumables – 6 Months on consumable parts – CO2 Laser Tube, Power Supply, Focusing Lens and Reflecting Mirrors. Electronic Components – 12 Months repair or replacement of parts provided the machine is operated and cared for as …

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FAQ

1.How much does it cost to run a laser machine? There are three main areas for a laser machine’s running costs: power consumption consumable parts maintenance 2.What do I need to get started with a Beyond laser? Beyond Laser will provide you with almost all of the equipment needed to start your laser machine working …

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Support Forums

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Support for Members

Product Page – For Registered Members Please feel free to look through our product documentation and if you have any Questions, please do not hesitate to contact us.

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